Privacy policy
Last updated: June 20, 2025
This Privacy Policy explains how Payam Alinasab Design (“we,” “our,” “us,” or the “Site”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from payamdesign.ca, or otherwise interact with us (collectively, the “Services”). In this policy, “you” refers to any user of our Services or Products—whether you are a customer, a visitor to our website, or any other individual whose information we may collect in connection with our Services.
We encourage you to read this Privacy Policy carefully. By accessing or using any part of our Services, you agree to the collection and use of your information as described here. If you do not agree with our Privacy Policy, please refrain from using our Services.
Updates to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised “Last updated” date, and we’ll comply with all applicable laws regarding notification of such changes.
How We Collect and Use Your Personal Information
At Payam Alinasab Design, we collect personal information about you from various sources to provide and improve our services, depending on how you interact with our website and offerings. We gather this information to better serve you and fulfill our responsibilities.
In addition to the specific purposes outlined below, we may use your personal information to communicate with you, deliver and enhance our services, comply with legal requirements, enforce our Terms of Service, and protect the safety and integrity of our platform, our users, and our rights.
What Personal Information We Collect
The type of personal information we collect depends on your interactions with our website and services. “Personal information” refers to any details that identify you, relate to you, describe you, or could reasonably be linked to you. Below are the main categories of personal information we may collect:
Information You Provide to Us Directly
When you interact with Payam Alinasab Design, such as browsing our site, making a purchase, or reaching out for support, you may share personal information with us, including:
Contact details such as your name, mailing address, phone number, and email address
Order details including billing and shipping addresses, order contents, payment status, and contact information
Account information such as usernames, passwords, or answers to security questions (if you create an account)
Shopping activity including the products you view, add to your cart, or save to your wishlist
Customer service interactions including any messages, inquiries, or other communication you send us through the site or other channels
Some features of our Services may require you to provide certain personal details. You may choose not to share this information, but please note that it may limit your ability to access certain features or complete purchases.
Information We Collect Through Cookies and Tracking Technologies
In addition to the information you provide directly, Payam Alinasab Design automatically collects certain details about how you interact with our website and services (“Usage Data”). This is done through cookies, pixels, and similar tracking technologies (“Cookies”).
Usage Data may include technical and usage-related information such as:
Your IP address
Device type and operating system
Browser type and version
Network information
How you navigate, use, and interact with our site and content
These tools help us understand visitor behavior, enhance performance, improve functionality, and personalize your experience.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to deliver the services you’ve requested and fulfill our agreement with you. This includes processing your payments, completing your orders, sending you updates related to your account, purchases, returns, exchanges, or other transactions, managing your account, coordinating shipping, handling returns and exchanges, and allowing you to submit reviews.
Marketing and Advertising: Your information may be used to send you marketing and promotional communications via email, text, or mail, and to display tailored advertisements on our website and other platforms.
Security and Fraud Prevention: We use your personal information to identify, investigate, and respond to any potential fraudulent or malicious activity. If you create an account with us, you are responsible for safeguarding your login credentials and should not share them with anyone. If you suspect your account has been compromised, please contact us immediately.
Communication: We use your information to provide customer support, improve our services, and maintain our ongoing relationship with you.
Cookies
Like many websites, Payam Alinasab Design uses cookies on our Site. For detailed information about the cookies used to power our store through Squarespace, please visit Squarespace Cookie Policy . We use cookies to operate and enhance our Site and Services—this includes remembering your preferences and actions, running analytics, and gaining insights into how users interact with our Services, which helps us improve and optimize them.
We may also allow third-party service providers to use cookies on our Site to personalize the services, products, and advertising you see both on our Site and across other websites.
When you visit Payam Alinasab Design’s website, you will see a cookie consent popup that lets you accept or decline the use of cookies, giving you control over the types of cookies placed on your device. If you choose not to consent or later decide to block cookies, you can manage your preferences through your browser settings to remove or reject cookies.
Please note that disabling or refusing cookies may affect your experience on our Site. Some features and functionalities that rely on cookies might not work properly or could become unavailable. Also, blocking cookies doesn’t mean you will stop receiving online ads—it simply means those ads won’t be tailored to your interests.
By managing your cookie preferences via the popup or your browser settings, you can customize your browsing experience while using Payam Alinasab Design’s Services.
How We Disclose Personal Information
Payam Alinasab Design may share your personal information with third parties for legitimate business purposes in accordance with this Privacy Policy. These situations may include:
Sharing information with vendors or service providers who perform functions on our behalf, such as IT support, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping.
Collaborating with business and marketing partners, including Squarespace, to deliver services and personalized advertising. For example, we use Squarespace’s platform to support targeted advertising with third-party providers. These partners handle your information according to their own privacy policies.
Disclosing information with your consent or at your direction, such as when you request shipping of products or use social media features or login integrations on our Site.
Sharing information within our corporate affiliates or group companies as necessary to operate and grow our business.
Disclosing information as part of business transactions like mergers, acquisitions, or bankruptcy proceedings, or to comply with legal requirements such as subpoenas or court orders, to enforce our Terms of Service, or to protect the rights and safety of our Services, users, or others.
We may disclose or share certain categories of personal information with vendors, service providers, business and marketing partners, or affiliates for purposes consistent with this Privacy Policy, including those related to advertising and marketing.
User-Generated Content
Our Services may allow you to post product reviews and other content created by users. When you submit user-generated content to any public area of our Services, please be aware that this content becomes publicly accessible and can be viewed by anyone.
Payam Alinasab Design does not control who accesses the information you share publicly and cannot guarantee that those who view it will respect your privacy or keep it secure. We are not responsible for the privacy, security, accuracy, or misuse of any information you choose to share publicly or that you receive from third parties.
Third-Party Websites and Links
Our Site may include links to external websites or online platforms operated by third parties. If you choose to visit these sites, you should review their privacy policies, security practices, and terms of use. Payam Alinasab Design is not responsible for the privacy or security practices of third-party sites, nor for the accuracy, completeness, or reliability of their content.
Any information you provide on public or semi-public spaces—including social media platforms or third-party services—may be visible to other users of those platforms and beyond, without limitation on how it may be used by others or by us. The presence of links to third-party sites on our Services does not imply endorsement or approval of those sites or their content, unless explicitly stated on our Site.
Children’s Data
Our Services are not designed for use by children, and Payam Alinasab Design does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge of sharing or selling personal information of individuals under 16 years old, as defined by applicable laws.
Security and Retention of Your Information
While we take reasonable steps to protect your personal information, no security system is completely foolproof. We cannot guarantee absolute security, and information sent to us over the internet may not always be fully secure during transmission. We encourage you to avoid sharing sensitive or confidential information via unsecured channels.
The length of time we retain your personal information depends on various factors, including whether it is necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may vary based on local laws and may not be absolute. In some cases, we may lawfully decline your request. These rights can include:
Right to Access / Know: You may request access to the personal information we hold about you, including how we use and share it.
Right to Delete: You may request that we delete your personal information.
Right to Correct: You may ask us to correct any inaccurate personal information we maintain.
Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to another party, subject to certain exceptions.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may instruct us not to “sell” or “share” your personal data, or opt out of targeted advertising, as defined by applicable laws. If you use Global Privacy Control or similar browser signals, we may automatically honor your opt-out preference.
Right to Limit Use or Disclosure of Sensitive Personal Information: You may request that we limit our use or disclosure of sensitive information to only what is necessary to provide our services.
Restriction of Processing: You may request that we stop or limit processing your personal information.
Withdrawal of Consent: If we rely on your consent to process data, you have the right to withdraw that consent at any time.
Appeal: If we deny your request, you may appeal by contacting us directly.
Managing Communication Preferences: You can opt out of promotional emails at any time using the unsubscribe link in those emails. However, non-promotional emails related to your account or orders may still be sent.
You can exercise these rights through options available on our Site or by contacting us at the details below.
We will not discriminate against you for exercising your rights. We may require information to verify your identity before responding to requests. You may authorize an agent to act on your behalf; however, we will need proof of such authorization and may require you to verify your identity.
We aim to respond to all requests promptly and in accordance with applicable laws.
Advertising and Personalization:
Payam Alinasab Design uses Squarespace’s advertising tools to personalize ads you see on third-party websites. To opt out of personalized advertising from Squarespace merchants, please visit Squarespace Privacy Policy.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision by contacting us again or by lodging a complaint with your local data protection authority.
International Users
Please be aware that we may transfer, store, and process your personal information outside your country of residence, including countries such as the United States. Your personal information may be accessed by our staff, third-party service providers, or partners in these locations.
When transferring personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by relevant UK authorities, unless the transfer is to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Phone: 1-647-225-1427
Email: contact@payamdesign.ca